Privacy Policy

By enrolling in the Program, you unconditionally grant your consent to TBI to collect, retain, use and disclose information contained in the (Active Club) Mobile Application or otherwise provided to TBI or Program Partners pursuant to the Program and your other personal information including not limited to your name, email id, addresses, contact numbers, date of birth and transaction details etc. for the following purposes:

  1. To ensure the efficient running of the Program, including the accrual and redemption of Active Points.
  2. To provide information about the (Active Club) Program.
  3. To develop/offer new products and services.
  4. For accounting and audit purposes.
  5. For marketing and market research and analysis purposes.
  6. To be disclosed as required by law.
  7. To send you communications (or to contact you) about promotions, services, products and facilities offered by TBI or Program Partners.
  8. To assist in the planning, development and implementation of the Program.
  9. To disclose and share with Program Partners and permit them to use and/or retain it for any of the aforesaid purposes, including directly contacting you strictly with respect to the Program.

Your aforesaid consent will continue in effect unless you withdraw the consent by notice in writing to (Active Club) Member Services Center. Withdrawal of consent may mean that certain services may no longer be provided to you, and entitles TBI to terminate your membership at its sole option.

Data Retention and Deletion

You may request deletion of your Active Club account and the personal data we hold about you at any time. To submit a data deletion request, open the account deletion page at https://loyalty.sportscorner.qa/delete-account and follow the on-screen steps, or contact the Active Club Member Services Center from within the app.

Once we have verified your identity, we will delete your personal data — including your profile information, contact details, and Program transaction history — within 30 days, except where we are required to retain certain records to comply with legal, accounting, or audit obligations. Deleting your account ends your Program membership, and any unredeemed Active Points will be forfeited.